Delivery Policy

We deliver within South Africa and dispatch for export to importers, agents and distributors in other markets. Export shipments are arranged per order and confirmed in your quotation.

Delivery timing depends on production lead time, courier or freight schedule and destination. Indicative timing is confirmed with your order, and for event bottlings we schedule production backwards from your event date.

Lead times are estimates given in good faith; supplier, logistics or regulatory delays may affect them.

Alcohol is not delivered to persons under 18. A person 18 or older must accept the delivery and may be required to produce identification. Where age cannot be verified, the delivery will not be released.

Please inspect the consignment on delivery and note any visible damage or shortage on the delivery documentation. Report damage or shortages to us within 48 hours of receipt so that we can investigate with the carrier.

Bonded and general storage is available between production and dispatch. Storage beyond an agreed release date may attract a storage charge, as set out in your quotation.

Delivery, freight and documentation costs are quoted with your order and depend on volume, destination and the delivery terms agreed.